Privacy Statement


We at LibGlobal (collectively, “LibGlobal”, “We”, “Us”, or “Our”) recognize the importance of protecting the privacy of personal data ("Information") collected by us. This Privacy Statement discloses what Information we gather, how we use it, and how to correct or change it. Information obtained and shared with you through this web site is our confidential information unless expressly indicated otherwise. Information may be requested and/or collected to enable the delivery of our services, to operate our business and to make the experience of using this site faster and in a more effective way.

By using this web site, you consent to the terms of our Privacy Statement and to LibGlobal's processing of Information for the purposes stated above, as well as those explained where LibGlobal collects Personal Information on the web. If you don't agree to this Privacy Statement you can't use this website.

Should our Privacy Statement change, we will take every step to ensure that these changes are brought to your attention by including all changes on our website for a period of time.


Scope of this Privacy Statement

This Privacy Statement applies to the website:, owned and operated by LibGlobal. This Privacy Statement describes how LibGlobal collects, uses, shares and secures the personal information we provide, including human resources data transferred to us for processing on behalf of our clients, as well as the human resources data of our employees. It also describes your decision regarding use, access and correction of your personal Information.

The website may contain links to third-party websites. When you click on those links, you will go to a third-party website where you will be subject to that site’s privacy statement and we encourage you to read that website's policy or privacy statement. We can't be responsible for the privacy practices and procedures of those other websites and we expressly disclaim any liability for their actions, including actions relating to the use and disclosure of "Personal Information" by those third parties.

We collect Information in order to operate our business of providing relocation services, immigration services, consulting services, intercultural solutions, outsourcing services and other services as described in the Services sections and menus of our Website. We may transfer Information to other companies that help us to provide our services.

In some situations LibGlobal acts solely as a processor of the Information following instructions provided by our client. In those instances, an individual who seeks access to, or who seeks to correct, amend, or delete inaccurate Information should direct his request to LibGlobal, and we will review with the client (the data controller) and respond within a reasonable time-frame.

We will retain Information for as long as needed to provide our services and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

1. Definition of "Personal Information"

Personal Information is information collected by our company that identifies the person to whom such information pertains, including without limitation: name, complete address, telephone/s number/s, and e-mail address. We may also collect sensitive "Personal Information", such as bank account number, government issued documents and / or  identifiers such as Passport information, Social Security number, driver’s license number and an individual’s geo-location information.

2. Collection and Use of Your Information


Personal Information

While most of the Information collected by us is supplied by our client/s, our supplier/s, and our customer/s as part of the relocation and /or immigration processes, we may, at times, ask you to update and / or confirm a subset of that Information on our website or our apps. To do this, you may be asked to register to use this website or other apps. Additionally, your Information may be shared with our third party suppliers (e.g. legal counsel, transportation companies) where necessary to support the services we deliver. This Information will be used solely for the purposes of providing services in accordance with our contracts with our clients, which may include making Information available to your employer. In addition, we may collect "Personal Information" from our suppliers and from client and potential client contacts. That Information may be used by us to market and/or provide our services to those clients and potential clients.

We will share your "personal Information" with third parties only in the way that is described in this Privacy Statement.

We may disclose "personal Information" about you in special cases when we have reason to believe that disclosing this Information is necessary to identify, contact or bring legal action against someone who may be violating our terms of use or terms of service, or may be causing injury to or interference with any of LibGlobal's rights or property, other LibGlobal customers, or anyone else. We may disclose or access a Client's "personal Information" when we believe that the law permits it, as required by law, such as to comply with a subpoena and for administrative and other purposes that we deem necessary to maintain and improve our products and services.


Data Retention

We will retain your information for as long as your account is active and thereafter in accordance with our data retention policies. If you wish to cancel your account or request that we no longer use your information to provide you services, you may contact us as specified in Contacting Us / Updating personal Information. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

Registration for Personalized Services

If you wish to use LibGlobal's personalized services, you may be requested to create an account or enroll as a delegate authorized by an existing account holder. The process of creating this account or enrolling as a delegate needs that you provide personal Information about yourself. If you choose to provide us with your personal Information on the website and / or an app, we may transfer that personal Information within our company or to a third-party service provider, including locations across borders and from your country or jurisdiction to other countries or jurisdictions around the world.

LibGlobal strives to comply with all applicable laws around the world that are designed to protect your privacy. Although legal requirements may vary from country to country, we intend to adhere to the principles set forth in this Privacy Statement even if, in connection with the above, we transfer your personal Information from your country to countries that may not require an "adequate" level of protection for your personal Information. Our goal is to provide protection for your personal Information no matter where that personal Information is collected, transferred, or retained.

Requests for Periodic Business Updates / Newsletters or the like

If you request Periodic Business Updates, or to receive information or a newsletter or the like, we collect "Personal Information", which is submitted directly to our web hosting services system to create automatic e-mails to people who choose to subscribe. The information we collect is not used in any other way and is not retained once you end your subscription to Periodic Industry Updates or Newsletter. If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you or by contacting us at

Requests to Find or List a Property and to Find a Sales Associate

If you submit a request through this website to find or list a property or to find a real estate agent, you will be asked to provide "personal Information" and we refer this information to real estate agents to respond to your request. For example, if you ask that we list your property or if you ask to see more listings in a given area, you will be directed to a real estate agent in that area, most likely.


Voice Recording

In addition, telephone calls to and / or from us may be recorded. Phone call participants may be advised at the commencement of services that their participation in telephone calls to and / or from our company, whether or not an announcement is made at the time of the call, grants all rights of permission of the participant(s) to LibGlobal to record calls and utilize such recordings for its business purposes.

Passive Collection of Information

As is true with most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, etc., to conduct research, generally to improve our services, and administer the site.

Tracking Technologies

Technologies such as cookies or similar technologies are used by LibGlobal and our marketing partners and analytics providers. These technologies are used in analyzing trends, administering the site, tracking users’ use of the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies for session control and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

Use of Information With Respect to Third Parties

We reserve the right to share your personal Information with our clients and third party service providers, as permitted by law, in order to help us deliver our services.


We may also disclose Customer’s personal Information if LibGlobal is involved in a merger, acquisition, or sale of all or a portion of its assets, in such case, you will be notified via email and/or a prominent notice on our web site of any change in ownership or uses of your personal Information, as well as any choices you may have regarding your personal Information.


Service providers are also an important means by which LibGlobal maintains its website and mailing lists. We will take reasonable steps to ensure that these third-party service providers are obligated to protect personal Information on our behalf.


LibGlobal doesn't intend, without your consent, to transfer "personal Information" to third parties who are not bound to act on our behalf unless such transfer is legally required. Similarly, it is against our policy to sell, without consent, personal Information collected online.


Social Media Widgets


Our Website includes Social Media Features, such as Widgets. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy statement of the company providing it.


3. Location of Servers and Transfer of Information to Brazil and USA

The site is hosted by servers in Brazil and USA, and, as such, the sites are governed by Brazilian and United States law. If you are located outside Brazil and / or the United States, your personal Information will be transferred to Brazil and / or the United States. By submitting your personal Information, you consent to its transfer to Brazil and / or the United States and to its storage, processing, and use there in accordance with this Privacy Statement and Brazilian and United States law.

4. Security

The security of your "personal Information" is important to us. We maintain systems in accordance with reasonable industry standards to reasonably secure the Information of its customers against unauthorized access, accidental or intentional manipulation, and loss, both during transmission and once it is received. However, no data transmission over the Internet can be guaranteed to be 100% secure, and you use the website at your own risk. If you have any questions about the security of your personal information, you can contact us using the addresses noted in the “Contact Us” section below.




www.libglobal/blog offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at

5. Changes in this Privacy Statement

If we decide to change our Privacy Statement, we will post those changes to this Privacy Statement here, and any other places we deem appropriate so that you can be aware of what Information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this Privacy Statement at any time, so please review it frequently. If we make material changes to this Statement, we will notify you here or by other means we deem appropriate, prior to the change becoming effective.

6. Contacting Us / Updating Personal Information

A client may contact us through the methods stated below for a number of purposes, including: (a) if you no longer wish to use the website; (b) to opt-out of communications or unsubscribe from any industry updates as described in “Requests for Periodic Industry Updates”; (c) to receive information or special offers; (d) to provide feedback and comments on this Statement; (e) to request access to your personal Information, deletion of your incorrect personal Information or correction of your personal Information; and (f) to make inquiries whether we hold or process on behalf of a third party, any of your personal Information or complaints regarding our Privacy Statement and/or privacy practices.

By e-Mail:


By mail:

Data Protection, LibGlobal, Al. Rio Negro 1084, Alphaville, Barueri, 06454-000, Sao Paulo, Brazil

Privacy Statement last modified: May 25th, 2018